You can redeem at all participating locations when you order in-store, over the phone, on the app, and online. Redeem a reward when ordering online or in the Jimmy John’s app by clicking “Redeem” on the item at checkout, or from the Rewards tab. Redeem a reward when ordering over the phone or inside the restaurant by providing the phone number associated with your Freaky Fast Rewards® account, or by tapping your Freaky Fast Rewards® Pass.